To check out a guest, click on the Check Out button.( Note: The button will only be available after a guest has been checked in.) If there is a balance remaining on the account, the Payment Details screen will appear. If you cancel without entering a payment, the system will ask if you would like to continue to check the guest out without a payment. After the payment has been entered (Also if there is no balance remaining, or if no payment is being made), a copy of the Guest Statement Form will appear in PDF format. You then have the option to either Confirm or Cancel the check-out by clicking on one of the buttons near the top of the Guest Statement screen. Confirmed check-outs are reflected by a reservation status of “Departed”, and are displayed on the Tape Chart in gray.
To add a payment to the guest Folio, click the ‘Pay’ button on the guest folio tab of an in-house reservation. The popup window will let you add the type of payment and the amount. . When you have the details entered, click ‘add’, then click ‘continue’.
To add a credit card payment:
Using the same Pay button as you did in the above example, highlight the credit card vendor in the dropdown.
If the credit card on file (on the reservation) all the details will copy over into the payment screen. If the guest wishes to use a different credit card, use the dropdown to specify which credit card and then use the little swipe icon to swipe it.
When complete, click Add when ready to apply payment. Then press Continue to exit back to the reservation.
From here you can print or email a copy of the guest folio for them.
Click Done when complete.